“the most heart warming gift I’ve ever received”

A group sympathy card that shows they are not alone

When someone you care about is grieving, it can be hard to know what to say. A Joycards sympathy card gathers caring video messages from coworkers, friends and family into one thoughtful card they can watch when they are ready.

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Video thumbnails from a Joycard group video card

Send a sympathy video card in 3 easy steps

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  1. A woman blowing a kiss to camera

    Record your message

    Begin with your own words of comfort. Record with the built in tool or upload a video from your device.

  2. Laptop screen showing an email inbox

    Invite others who care

    Share the invite with coworkers, friends and family so each person can add a short message of support.

  3. A group of friends laughing and taking a selfie on a rooftop

    Send it with care

    When the messages are collected, send the card to the person who is grieving so they can watch in their own time.

A simple, story-like experience

A Joycard plays like Stories on Instagram or Facebook. It is familiar and calm, with no video editing. It’s all about the message.

Sympathy Card Creators

You don’t need to choose backgrounds, edit videos or pick music. Create the card, invite the people who want to help, and let them share their support.

Sympathy Card Recipients

They simply press play and watch each message one after the other. Every video is kept separately, so they can return to the words that comfort them most, whenever they need to.

Made to be gentle

A signed card from the office is kind, but it can feel distant. Hearing familiar voices and seeing familiar faces can bring real comfort. Joycards makes it easy for a whole team or circle of friends to reach out together.

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  • Easy to use

    Contributors only need to record a short message. There is nothing to design and nothing to edit.

    That keeps the focus where it belongs, on kind words for the person who is grieving.

  • Small & large groups

    We offer a generous free tier as well as paid options for medium and large cards.

    A few close friends can send a small card for free, or a larger team can come together on a paid plan.

  • Download anytime

    The card creator and the card recipient can download all of their Joycard videos at any time.

    There is no lock in and no ongoing costs, so the messages can be kept for as long as they are wanted.

  • Generous video length

    Each video can be up to 180 seconds* long. That means on the Joyful plan your video greeting card could be up to 150 minutes long.

    *Video duration and number of videos per card is based on the Joyful plan. Be sure to view our pricing page to see all options and video duration limits.

  • Advert free

    Joycards are advert free. There are no distractions between messages, just the people who care.

    Every message is a personal video, which can say more than a few lines of text ever could.

Ideas for a thoughtful sympathy video card

A sympathy card does not need to be long or polished. These ideas can help it land gently.

  1. Keep messages short and sincere

    Encourage contributors to speak simply. A few honest sentences, like “I’m so sorry, and I’m thinking of you,” mean more than a long speech.

  2. Share a memory if it fits

    If people knew the person who passed, a short, kind memory can be a comfort. If not, focus on support for your coworker or friend.

  3. Offer something practical

    Some people like to mention a real offer of help, such as covering a shift or dropping off a meal. Specific offers are easier to accept.

  4. Give it a little time

    There is no rush. Sending the card a week or two after the loss, when the first wave of messages has slowed, can be a welcome reminder that people still care.

A gift to treasure

I received videos from friends and family from all over the world. It’s probably the most heart warming gift I’ve ever received. I was in tears after watching the videos.

Leigh - Sydney, Australia

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Start making your video card today. It’s quick & free to get started and is probably the easiest group video maker to use.

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FAQs

How does it work?

Sign up for free and record your own message. Then invite coworkers, friends or family to add theirs. When everyone has contributed, send the sympathy card to the person you are supporting.

Is a video sympathy card appropriate?

For many people, seeing and hearing the people who care about them is a real comfort. Keep messages short, warm and sincere, and the card will feel thoughtful rather than formal.

If you would like to honor the person who has passed with shared memories, a memorial group video card may suit better.

What should I say in a sympathy message?

You don’t need perfect words. Say you are sorry for their loss, share a kind memory if you have one, and let them know you are there. Need ideas? See our sympathy messages.

How many people can contribute to the sympathy card?

On the Joyful plan you can have up to 50 people contribute a video to your Joycard. Plus, the creator of the card can upload 3 of their own videos on the Joyful plan.

Is Joycards free?

Joycards offers a generous free tier. The free Starter card includes 4 videos of up to 40 seconds each. For larger cards and extra features there is a small one-off payment per card, not a subscription. Visit our pricing page for all the options.

How long are the videos?

A sympathy message is often best kept to around 20 to 60 seconds. On the Joyful plan each person can record for up to 180 seconds (3 minutes) if they would like to share a longer memory.

Is this a sympathy eCard?

No. Joycards are different to eCards and traditional paper greeting cards.

Joycards collect video messages from many people in one card. The recipient can keep the videos and watch them again whenever they need some comfort.

Need help with the words? See our sympathy messages for ideas you can write or say in your video.