Pricing

If you are the card creator or recipient you can download the videos at any time within the storage period. As your storage period comes to an end we’ll send you an email reminding you to download your videos.

The timeline commences from the date of your first video upload.

We’ll send you an email before it ends reminding you to download the videos. Once the storage period ends the videos will be removed from the platform and you will no longer have access to them.

This is an option on paid plans. It allows the card creator to hide all videos from other contributors. We encourage you to leave them visible as we find contributors want to be part of the tribe. However, there are circumstances where you won’t want contributors to see the other videos in the card, and that’s what this feature enables you to do.

Some cards receive a few more videos than the creator was expecting and so the plan they’ve chosen might not allow for all the videos collected. When this happens the ‘over runs’ are locked and can be unlocked for a small fee.

Yes, of course. If the plan you originally chose is too restrictive you can upgrade to a higher plan to unlock additional features at any time.

No. Joycards present as a wall of videos. The recipient can click on any video then sit back and watch them auto play one after the other.

The joy comes from the personal video messages, the community nature of the card and the dopamine hit when seeing a wall of friendly and familiar faces. Thus, it’s super quick to create as there is no editing, no background image selection, no title writing and no background music selection required.